Privacy Policy

1. Introduction

SupaLawn (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and SaaS platform (the “Service”). By accessing or using the Service, you agree to the practices described here.

2. Information We Collect

2.1. Personal Information

• Account Data: Name, email address, billing information (e.g., credit card details), and any other data you provide when registering or subscribing.
• Profile Data: Preferences, settings, and any Content you upload (e.g., lawn measurements, photos).

2.2. Usage Data

• Log Data: IP address, browser type, pages visited, time stamps, error reports, and performance metrics.
• Analytics: Aggregated usage statistics collected via cookies and similar technologies to help us understand how you use the Service.

2.3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Enable core functionality (e.g., keeping you logged in).
• Analyze usage and improve performance.
• Personalize your experience.

You can manage or disable cookies through your browser settings, but some features may not function correctly if you do.

3. How We Use Your Information

We use your information to:

1. Provide, maintain, and improve the Service.
2. Process payments and send billing notifications.
3. Communicate updates, newsletters, and marketing materials (where consented).
4. Personalize content and suggestions (e.g., lawn care recommendations).
5. Troubleshoot issues, conduct analytics, and enhance security.

4. Information Sharing & Disclosure

We do not sell or rent your personal information. We may disclose data to:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, hosting). They are contractually bound to protect your data.
• Legal Requirements: Authorities if required by law, court order, or to protect rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure. You acknowledge that you use the Service at your own risk.

6. Data Retention

We retain your personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data by contacting us (see Section 12).

7. International Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers under applicable data protection laws.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at [email protected].

9. Children’s Privacy

The Service is not intended for individuals under 18 years old. We do not knowingly collect personal information from children under 18. If you believe we have done so, please contact us to request deletion.

10. Third-Party Links

Our website or emails may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any external site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with a new “Last Updated” date. Continued use after changes constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

SupaLawn Support Team
Email: [email protected]

Last updated: July 18, 2025